Frequently Asked Questions (FAQ)

Check out the most frequently asked questions about our product & services. If after reading this section you still have some doubt, do not hesitate to contact us.

What is a domain name?

A domain name is a two part web address unique to your specific website. For example, our domain name is While the first part is who you are, the second part, "com", is a TLD, or Top Level Domain. In this case, the "com" stands for commercial.

What are the specifications for a domain name?

While the total length of a domain name may be up to 63 characters, the only characters allowed are letters, digits, and the dash.

What does it cost to register a domain name?

The cost is $12 per year for most top level domains. We'll need your name, address, phone number and e-mail address to register your site for you.

How long does it take before my domain name is active?

Once your domain name has been registered, it takes maximum 24 hours before it is active. All Internet providers must update their records to reflect new site locations.

Can I transfer an existing domain name to Venus IT?

Yes. There is a $25 fee for transferring your domain name. This includes the renewal of your domain name for 1 year.

Can I have more than one domain name for the same site?

Yes. You can purchase multiple domains and have them all pointing to the same hosting account.

Can I run my website without a domain?

No, without a domain name you can’t run your website on internet. To make your website live, the first step is to upload your registered domain on your hosting/web server.

What is Responsive Design Website?

One Website, many devices compatible, in other words responsive web design is a design that consists of flexible layouts and grid that automatically changes to suit the device being used by the user. For example, as he or she switches from using laptops to iPad, the website changes in a bid to accommodate the new screen size, resolution, image size and other script abilities.

How long does it take to create a website?

The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 - 6 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.

What is the average cost for a website?

It is difficult to quote an average price, due to the enormous range in requirements for a site. According to BusinessWeek Online, a designer might charge $300 or more for a basic Web site, not including Web hosting fees. If you check out, you'll see that a 4 - 6 page template-based site will cost around $400, while a full custom design will come in closer to $800 - $1500. Other authoritative sources generally quote in the $1,000 - $2,000 range.

What is involved in setting up an eCommerce website?

First, of course, you'll need a site design and the usual functional elements of a website, such as a contact form. For standard eCommerce functionality, you will need several additional components: an SSL (Secure Socket Layer) certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. Spritz can help you with all of these items.

Is an SSL for a Domain name also valid for its sub-Domains?

No, unless you get a wildcard certficate, the SSL certificate is only valid for the exact domain or sub-domain that you registered it for. If you require an SSL for a sub-domain, keep in mind that the sub-domain has to be on a dedicated IP address.

What is Search Engine Optimization (SEO) Marketing?

Search engine optimization is a technique to build organic web traffic and improve website rankings in Google through optimizing keywords, link building and building online relationship with available directories.

Why SEO is important for my online business?

An important aspect of SEO marketing is to make your website easy for web visitors and search engines robots to understand. SEO helps the search engine to figure out what page is about and how those pages are important for users. Undoubtedly, SEO is highly important for any business operating online.

Will I have to redo my entire website to make it search engine optimized?

There are many levels of search engine optimization, and much will depend on how your site was originally built. Changing the site's architecture is usually the most involved alteration. However, there are many other items within your site that can be modified more easily and quickly.

When will I start seeing results of SEO?

The timeframe varies from a few days to many weeks, depending on when your site is re-indexed.

Are Keywords in Domain Names Important?

Yes, keywords in a domain name are taken into consideration by the search engines. We don't know exactly how much of a factor this is in determining search rank, but we know that keywords in a domain name are not weighed nearly as heavily as the keywords in your title tags and page content.

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